- Category: News & Social
- Published: Tuesday, 09 January 2018 09:26
- Written by Angela May
- Hits: 51
When choosing aids to help someone live as independently as possible, it is more important than ever to opt for a ‘fit and forget’ solution- something you can rely on, from a company you can depend on.
Failure to verify the equipment, quality, and support can leave you, or a client, exposed.
“There is a assumption that, if a product is sold in the UK, it has all the necessary approvals, and certifications. That if it needs servicing, or repair, there is the back-up. Reality shows that isn’t always the case,” says Mark Sadler, sales director at Closomat, Britain’s brand leader in intimate care solutions for people with limitations and disabilities.
“For example, when specifying bathroom and toilet assistive technology, any fitting and equipment being connected to the mains water supply should be WRAS approved. And what level of support is available- is it down to you to find a local plumber to fix, or can you just call the manufacturer and leave it to them to service, maintain, or, if required, repair?”
Closomat is also the only supplier of wash & dry toilets to manufacture in the UK. In addition, it is unique in being the only wash & dry toilet provider operating its own nationwide service & maintenance with a team of dedicated Closomat engineers. Thereby, in the rare event there is a problem, it can be rectified quickly and efficiently. Spare and replacement parts similarly can be rapidly delivered and installed.
Adds Mark, “We go to the toilet an average of eight times a day. The loo, probably more than any other adaptation, needs to be compliant, and clients need peace of mind. Imagine how distraught you would be if you couldn’t go relieve yourself because your WC wasn’t working properly. No other company in our sector can provide the depth and quality of product and support in choosing assistive toileting technology to everyone involved, before, during and after the process.
It is a ‘fit and forget’ option- the only one in the sector.”