HOW TO CONTACT US

1By phone: 0800 374 076
2By e-mail:info@clos-o-mat.com 

Office Hours

Mon-Fri 09:00 - 17:00
Sat - Closed

Why not request a no obligation site survey?

Change toilet provision to increase custom

Venues, retail outlets could significantly increase the number of families visiting, and their length of stay, just by adapting accessible toilet facilities.

Space To Change Typical Layout

A survey by Firefly Community- a group of 20,000 families with children who have special needs- found that:

         - 97% of families surveyed said changing their child whilst out and about was a problem.

  • 86% had to leave a venue early because of poor toilet facilities
  • 100% suffer from back pain (from lifting their child)
  • 95% said either a height adjustable or adult-sized changing bench would make their life easier on days out
  • 99% would be more likely to visit a venue if it improved its toilet changing facilities.

“The survey speaks for itself,” observes Claire Smyth, who runs Firefly’s Space to Change campaign, for wheelchair-accessible toilet facilities with a changing bench and hoist. “Provide a hoist, bench, and you open your doors to up to 14million disabled children and adults1 in the UK, and their families, who need space, a bench, and/or hoist to toilet away from home.

“Without these, those families either can’t visit, or leave early so spend less with you: that includes everything from doing the weekly shop, a trip to the town or shopping centre, a family meal out, or a tourist attraction. And we know that venues that have made that change are seeing tangible benefits- Cornwall Services, for example, has reported its facility is used daily and it has seen an increase in custom and spend as a result.”

Adds Robin Tuffley, marketing manager at Closomat, supporter of the Space to Change campaign, “Even if there is no other toilet provided, venues have to at least have a unisex wheelchair-accessible toilet. Many unisex wheelchair accessible toilets are already big enough to accommodate the bench and hoist: it’s a comparatively small capital equipment spend to add them. Even if they are not already big enough, it only requires an additional 1.6m x 2m of space….”

TOP