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  • Optmise use of space to attract custom

    Making better use of existing toilet space could help grow the customer base.

    Space to Change

    Research shows that 20% of the average business’ customers are disabled- people who spend £80billion a year. For many of 5million people with special needs, they can’t spend that money where they want because they can’t go to the toilet whilst at that restaurant, coffee shop, cinema, department store, shopping centre, supermarket. Yet many wheelchair-accessible toilets in those locations already have the space needed (7.5m2), and only require the addition of a couple of fixtures.

    “Hundreds of thousands of adults and children with disabilities need a carer to help them with their toilet requirements, and often also need equipment- a changing bench and hoist,” explains campaigner Samantha Buck. “Even in my local town, I have been surprised to realise how many wheelchair-accessible toilets already have that space. We just need them to also have a bench and hoist added: the changing bench is less than 2m long, and a ceiling track hoist takes up no space at all!

    “In an ideal world, we’d like a full assisted accessible- Changing Places- toilet in addition to the standard wheelchair accessible facility, but that takes up an extra 12m2 under British Standards. Making better use of existing facilities, and turning them into Space to Change toilets by including an adult-sized changing bench and hoist is an acceptable compromise, which means families like mine can spend time doing what ‘normal’ families do- shopping, having a meal together, going to the cinema.”

    Space to Change was developed by campaigners and leading disabled toilet solutions company Closomat to bridge the gap between conventional wheelchair-accessible (Document M type) toilets and full-specification Changing Places facilities, to provide an acceptable alternative where space and/or cost is a limiting factor. Firefly Community, an online special needs community, is driving the campaign, supporting campaigners and raising awareness of the need for accessible toilets that include height adjustable changing benches and hoists.

    Full details of the Space To Change concept, and its larger Changing Places assisted accessible toilet, can be found at and Closomat’s website also includes full support data, including white papers, CAD blocks, video, technical specifications and typical layouts. Uniquely, Closomat offers, in-house, a full support service, encompassing site surveys, design advice, supply, installation, commissioning and subsequent service & maintenance.

  • Helping turn disability into a positive

    Mark Beers LooOne of Britain’s leading disabled actors is turning to assistive technology to help him retain his independence.

    Mark Beer, 49, originally from Henley-in-Arden in Warwickshire but now of Camden Town, London, has 2nd degree Cerebral Palsy. He has refused to let his health issues impact on his chosen career. As a result, he was the first disabled actor to have a regular leading role on TV (in the BBC’s series Specials), the first disabled children’s presenter for BBC’s Playdays, the first disabled actor to work in a mainstream pantomime, and is now able to be selective over the roles he undertakes. As with any human, passing years are beginning to impact, so he has taken advantage of aids at home to help retain his independence- primarily with the installation of a Closomat Palma Vita wash & dry toilet.

    Mark says, “I have never let my disability limit me, to the point that I worked non-stop for over 30 years! I’ve played Richard III and Romeo through drag queen Bona in Heelz on Wheels to Red Riding Hood’s father in panto. But my body isn’t as strong as it was, so I now choose a bit more what roles I play, and where.

    “My spasms are getting stronger now, and are harder to control. My Occupational Therapist suggested a Closomat would help me remain independent at least with my personal care,” explains Mark. “The core Palma is the perfect height for me to transfer to from my wheelchair. I have always tried to turn my disability into a positive- the Closomat means I am completely in control. I don’t need any accessories on it yet to use it easily, but have the reassurance that if my condition worsens, the Closomat can be adapted to accommodate that.”

  • Changing places in hospital

    NHS Trusts are being urged to implement new ‘best practice’ guidelines to facilitate the hygiene and safety of disabled users of their buildings.

    Darlington Hospital

    The Department of Health’s Health Building Note 00-02: sanitary spaces has just been updated, and now incorporates specification details for a Changing Places assisted accessible toilet- previously not covered under the guidelines.

    “Over a third of NHS users are disabled people, and access health services more frequently, but for many, typical wheelchair-accessible toilets are not suitable,” explains Changing Places campaigner Lorna Fillingham. “They need a carer to help them, and may need changing or lifting. Without enough space, an adult-sized changing bench and hoist, they either end up having to sit in a soiled pad or lie on the toilet floor. Neither option is acceptable, for health, hygiene or wellbeing, and especially not in a health building!

    “Yet of all the 2,300 British hospitals, less than 10% have Changing Places toilets. Their inclusion in the Building Note is a major step in the right direction. It reinforces the need.

    “Under the Equality Act 2010, which replaced the Disability Discrimination Act, there is a requirement to make ‘reasonable adjustments’ including to the built environment where a disabled person would otherwise be at a ‘substantial’ disadvantage: isn’t having to lie on a toilet floor or sit in faeces a ‘substantial’ disadvantage?”

  • Reduce wage bill but increase care quality

    Wage bills can be reduced permanently, yet better, consistent quality of careGlenashling and client independence attained by a ‘one-off’ investment in assistive technology.

    Installing an Aerolet toilet lift over a WC eliminates the need for care staff to assist. Staff are released for other duties. The client feels more independent, and that their privacy and dignity is not compromised.

    Even if just one client requires help to get on and off the toilet, the technology capital cost is covered by the savings in wages in less than eight weeks! And the benefits of the equipment continue beyond that one client, for years….

    “It’s a win:win situation,” claims Robin Tuffley, marketing manager for Clos-o-Mat, supplier of the brand-leading Aerolet toilet lift. “If you add up the time it takes two carers to take one person to the loo, just to help them get on and off, toilet duty for one client equates to 28 hours/week- half a working day, every day. 

    “If the need for that toilet support is removed, care staff can be employed on other duties. The client’s wellbeing is enhanced as they feel they are independent. The equipment cost can be offset against capital allowances for tax purposes.”

    An Aerolet safely lowers the user onto and raises them off the toilet. The Aerolet thus eliminates the requirement for a care worker to attend just to undertake that duty, and exposure to risk of injury during the transfer process, for both the carer and client.

  • Leicester champions disability access

    A citywide programme to make Leicester accessible to all visitors has taken a major step forward with the opening of a state-of-the-art Changing Places toilet at the new Haymarket Bus Station.

    Leicester Haymarket


    The £13.5million regeneration of the city’s main bus station has creating a modern, comfortable environment with an attractive concourse building replacing the collection of 1990s bus shelters that previously stood on the site. Among the key features of the new building is the new Changing Places toilet, supplied and fitted by Clos-o-Mat.

    The new Changing Places toilet at the bus station is wheelchair accessible and offers a height-adjustable adult-sized changing bench, a celling track hoist, and plenty of space for carers. This latest facility brings the number of Changing Places toilets in Leicester / Leicestershire to 20.

    Kay Wyeth, Changing Places project lead at Leicester City Council, said: “The city council is making significant investment in the regeneration of Leicester, and the Changing places programme is a key part of that.

    Leicester Haymarket“Knowing that there are fully accessible toilets available in the city centre means that families don’t have to limit outings to a few short hours, and instead can enjoy a day out without worrying about such a basic need.

    “That’s why the inclusion of a Changing Places toilet was such an important element of the regeneration of the city’s main bus station.To our knowledge, no other city outside of the capital has as many Changing Places in either its centre, or surrounding areas.”

    The new Haymarket Bus Station is also completely level access, and pavements surrounding the bus station have been widened, and block-paved. The bus station also incorporates the Shopmobility centre, which offers free loans of scooters and wheelchairs to disabled visitors.

    Under current regulations, it is desirable for Changing Places toilets to be installed in any building to which members of the public have access.

    Clos-o-Mat is Britain’s leading provider of disabled toilet solutions, in people’s homes, and in public environments. It is also the biggest supplier and installer of Changing Places toilets – and has installed the majority of the 20 facilities in Leicestershire.

    Uniquely, Clos-o-Mat can provide an in-house, ‘one- stop-shop’ complete package for ‘away from home’ assisted accessible toilet facilities, from design and commissioning, through to project management, supply and installation, and can also provide subsequent maintenance and repair.

  • ‘One-off’ homecare capital costs reduce ongoing running costs & NHS pressures

    Heading to the bathroom can help make best use of Government social care budgets.

    Clos-o-Mat Accessible Bathroom

    A joint report between the College of Occupational Therapists and Leonard Cheshire Disability noted that 96% of OTs agreed that home adaptations reduce the need for social care. Adaptations are also proven to reduce the need for NHS intervention.

    Says Julia Skelton, director of professional operations at the COT, “Housing adaptations make a profound difference to disabled people. They dramatically improve quality of life, are essential for dignity and enable people to do the things we take for granted. 

    Adds Robin Tuffley, Marketing Manager at Clos-o-Mat, Britain’s leading provider of toilet solutions for disabled and elderly people, “Bathrooms are the most common home adaptation, and can be as basic as adding a toilet transfer system, ranging from a simple grab rail to a toilet lifter.

    “The average Disabled Facilities Grant to adapt a home is £6000, and even a top of the range toilet transfer system is a fraction of that capital cost. Treating just one hip fracture from a fall at home equates to £30,000! And what about the cost of someone’s mental health, by enabling hem to undertake something as private as going to the toilet without having to wait for a carer to help them?”

    Clos-o-Mat’s range of equipment us already enabling tens of thousands of people to live independently, in their own home, without care support.

  • Extra care in helping people be independent

    East Sussex County Council is demonstrating a forward-thinking approach to delivering optimum independence and best value in supported living at its new project in Eastbourne.

    COM Seaside

    The Council and partner Saxon Weald have designed and built 508 Seaside, with support services delivered by Sanctuary Supported Living, to provide 18 supported living apartments for affordable rent. The five ground floor flats have been purpose-designed to be fully wheelchair-accessible, for people with severe physical disabilities; four of these now include Clos-o-Mat Palma Vita wash and dry toilets in the wetrooms.

    Research by Clos-o-Mat shows that, if a conventional WC is replaced with one of its toilets, to eliminate the need to provide care support for toileting, the funding cost is recouped in just a few months. The adverse psychological impact and lack of dignity in the user having to be helped toilet is also eliminated.

  • Change your loo to grow business

    Ever been ‘caught short’? Something as simple as changing a WC could make a significant increase on profitability, attracting customers who would otherwise not visit.

    Cadbury World

    So claims Clos-o-Mat, Britain’s only manufacturer of wash/dry toilets. Explains Robin Tuffley, marketing manager. “As a nation we either don’t discuss, or laugh at, matters lavatorial. But for up to 6million people who have issues with continence, it’s no laughing matter, especially if they have an incident away from home.

    “A wash/dry toilet in place of, or in addition to, a standard WC, opens the doors of cafes, motorway services, restaurants etc to an array of potential customers. It appeals to up to 6million people in Britain who have a continence issue.

    “But it goes beyond continence: it includes the 1million practicing Muslims in the UK, plus many of the 11million disabled people, let alone any overseas Islamic or Oriental visitors.”

    A wash/dry toilet such as Clos-o-Mat’s Palma Vita looks like, is the same size, and can be used as, a conventional WC but has in-built douching and drying. Either use the toilet as usual (stand up and flush), or remain seated when the flush pad is pressed to trigger simultaneous flushing and douching, followed by warm air drying. A height-adjustable version, the Lima Lift, enables the toilet to be set at the most appropriate height for each user.

    IKEA, Cadbury World, Trafford Centre through to Calderdale’s Orangebox youth centre are among the venues that have already installed a Clos-o-Mat in place of a conventional WC. Tim Gimbert, Cadbury World operations manager, observed, “Adding the Clos-o-Mat to our range of facilities means we are accommodating the FULL diversity of visitors.”

  • Optimising accessibility

    More than 2million people have trouble accessing bathroom facilities in buildings, largely because of problems with mobility. A portfolio of resources is making it easier for architects to get it right…

    CP Bathroom

    Clos-o-Mat has added Fastrack CAD to its specification options. This compliments the array of drawings that can already be accessed via the company’s website, NBS and RIBA Product Selector.

    Now, CAD blocks, plus full technical specification clauses/criteria, for an accessible toilet, hygiene room and a Changing Places facility are all available for quick and easy download. The blocks are complimented on Clos-o-Mat’s website by a raft of typical room layouts and white papers giving additional design guidance.

    Robin Tuffley, Clos-o-Mat Marketing Manager, explains, “The Equality Act requires that providers make reasonable adjustments to the built environment to accommodate disabled people, before any difficulty is experienced: this places greater emphasis on the need to correctly specify accessible toilet facilities at the design stage. There is still a lack of knowledge about what is required for the various types of accessible washrooms: even many conventional supposedly Document M compliant accessible toilets are not correctly designed and executed.

    “A well written specification can enhance project delivery and save money. We are endeavouring to help designers get it right and build an accessible, inclusive away from home environment.”


  • Lift to help reduce cost of falls

    The £2billion cost per annum of hip fractures could be reduced by a more holistic approach to falls prevention strategies.

    James Branigan

    Research reveals almost 15% of falls happen getting on and off the toilet. Simply providing a toilet lift would significantly reduce risk, and therefore cut the cost of medical care, enable the user to go to the loo without carer assistance, and enhance their ability to remain in their own home.

    Clos-o-Mat’s Aerolet toilet lifts can be used with almost every WC, conventional or wash & dry. They fix over the toilet and replicate the natural motion of standing up and sitting down. They gently raise and lower the user to position them accurately over the toilet as required whilst enabling their feet to remain in contact with the floor and maintaining the centre of gravity above the feet for balance. After toileting, the lift can be raised by degrees to ease access for cleansing.

    “The medical and care cost of each of the 75,000 hip fractures in the UK each year is over £ ¼m. Yet an Aerolet costs under £3000,” says Robin Tuffley, Clos-o-Mat marketing manager. “And what price someone’s safety, independence and dignity? The maths alone makes it an option that ought to be considered to achieve a positive outcome.”

  • Changing places for equality

    Architects and designers could be exposing their clients to risk of breaking the law if they do not include a specific type of accessible toilet in new build or refurbishment projects.CP Need

    Under the Equality Act, which replaced the Disability Discrimination Act, service providers (including shops, tourist attractions, restaurants) are required to make reasonable changes – including to the built environment– where a disabled customer or potential customer would otherwise be at a substantial disadvantage. The Government’s own easy reference guide further states: “You should not wait until a disabled person experiences difficulties using a service.”              

    For hundreds of thousands of the UK’s 11million registered disabled, those who need a carer to help with personal care, conventional wheelchair-accessible toilets are unsuitable. “That means either having to lie on a toilet floor, often with the door open so anyone else can see you, or to go home, or not go out at all,” says Margaret Clough. “That puts my family, with my daughter Julie, at a substantial disadvantage, to use the Government’s terminology, as Julie is a severely disabled adult, in a wheelchair. Surely making one toilet bigger, and including a couple more pieces of equipment, is a reasonable change?”

    Margaret, her family and other similar families are petitioning venues as diverse as motorway services, hospitals, and tourist attractions to install Changing Places toilets. With more space than current wheelchair-accessible toilets, these also include as standard a hoist, adult-sized height adjustable changing table, and privacy screen.

    “You wouldn’t today expect to have to change a baby on the toilet floor, so why a child or adult?” asks Margaret. “There are over 8000 public toilets in the UK, excluding ones we use in cafes, bars, at hospitals, tourist attractions. Yet there are fewer than 800 Changing Places toilets. There are at least 1.5million wheelchair users in the UK. One in 10 people suffers from bladder or bowel incontinence: There is clearly a need, and we would maintain adding these toilets on top of existing accessible facilities is a reasonable alteration.

    “Beyond the moral obligation, it has financial benefits too: 20% of the average business’ customer base is disabled. Disabled people spend some £80billion a year! Research shows people choose NOT to use somewhere they believe does not have suitable toilets.”


  • Special solution for disabled paediatric toileting

    According to research, using functional rooms- including the bathroom- is the second biggest problem faced by the 0.75m families with a disabled child.Daniel Tennant

    In an effort to help alleviate the issues surrounding going to the toilet, Clos-o-Mat has published a new white paper- Guidance & Considerations in the Provision of Toilet Aids for Disabled Children.

    “The ability to go to the toilet with less, or no, help, has a huge impact on any child’s independence and self-care skills,” explains Mark Sadler, Sales Director at Clos-o-Mat. “Assistive technology needs to be carefully and properly selected, so it provides the appropriate support, ensuring the child can go to the loo safely, achieve effective bowel and bladder evacuation, be hygienically clean after, and will not be outgrown within a matter of months.

    “The new white paper aims to provide an easy to follow reference point for obvious- and not so apparent- considerations in choosing paediatric toileting technology.”

     The white paper is available free under our download section.


  • Give someone a lift to reduce strain on social care provision and improve profitability

    Social care provision can be made more cost-effective, yet client dignity enhanced, through use of assistive technology.


    Almost 60% of Britain’s 12million disabled people have an issue with mobility, requiring carer help to perform basic daily tasks- including just getting on and off the toilet. A toilet lift- the WC equivalent of a riser/recliner chair- removes the need for a carer to do that job, and restores independence to the client.

    Clos-o-Mat’s range of Aerolet toilet lifts fix over the toilet and replicate the natural motion of standing up and sitting down. They gently raise and lower the user to position them accurately over the toilet as required whilst enabling their feet to remain in contact with the floor and maintaining the centre of gravity above the feet for balance. After toileting, the lift can be raised by degrees to ease access for cleansing. Its cost is amortised in less than six months of care provision.+

    “Where social carers are helping a client with their personal hygiene, more often than not it is simply to help them on and off the loo. A toilet lift does that job, more safely for all involved, and pays for itself in a matter of months,” says Mark Sadler, Clos-o-Mat Sales Director.

    “The client feels better for having their independence, dignity and control over their daily life enhanced: they can go to the loo as and when they need; the carer(s) has time to help someone else, and are not being subjected to risk of injury from moving and handling. If a person needs a riser recliner chair, the chances are they would benefit from a toilet lift too!”


  • Hoisting improvements in people’s mobility

    Over ¼million people either cannot move around their home, or rely on being carried.Hoist

    Their independence and mobility could be enhanced, and their and their carer’s safety improved, by utilising a new resource. Clos-o-Mat, Britain’s leading provider of disabled toileting solutions, has added ceiling track hoists to its portfolio.

    “For people with mobility issues, the most common problem is getting to and from their bed to a chair or the bathroom,” explains Kelvin Grimes, Clos-o-Mat’s hoist spoecialist. “And lifting them places huge strain on their carers.

    “Going to the toilet is one of the most dangerous activities we undertake at home. People handling is the most common cause of injury to health and social care staff, with over 500 injuries to employees each year, Transfer from a wheelchair to toilet was rated as the most stressful task undertaken by care workers. Installing an overhead hoist reduces the risk to a minimum.”

    Under its new offering, Clos-o-Mat not only supplies the ceiling track hoist systems, but can provide comprehensive support, including installation, service and maintenance. “The after-sales is vital,” elaborates Kelvin. “With any assistive technology, the user’s quality of life depends on it working. We already have experience in providing, and looking afetr hoists, in out of home environments- through school hygiene rooms and Changing Places assisted disabled toilets; that expertise is now available in the domestic sector.”


  • Forward-thinking- through to inclusivity

    Churchill CollegeOne of University of Cambridge Colleges, which claims to be one of the most forward-thinking academic institutions in the world- is proving its point as far as student inclusivity is concerned….

    Churchill College has further adapted one of its student houses to accommodate the specific requirements of a new Ph.D student. But the adaptation has been executed in such a way to maximise its suitability for other, future students. Central to the adaptation is installation of a Clos-o-Mat Palma Vita automatic shower (wash and dry toilet) and washbasin that can be adjusted both in height and its position left and right along the wall.

    Looking like, and capable of being used as, a conventional WC, the Clos-o-Mat Palma Vita has in-built washing and drying. The washbasin is manually height adjustable, set on occupation to the student’s preferred height. It is mounted on a horizontal rail that allows its movement left and right as needed. Thus, should future students rely on a carer, the basin can be moved to facilitate access and manoeuvrability as required.

    “With one of the largest college sites in Cambridge, a diverse student population, and a track record of excellence- our alumni include 29 Nobel prize winners- Churchill College is one of the most forward-thinking academic institutions in the world,” explained Shelley Surtees, Domestic and Conference bursar, Churchill College.

    “Experience tells that that people with disabilities, much like those without, have varying needs, and we treat people as individuals. Space is limited in the bathroom. The Clos-o-Mat is something the student is currently using, enabling her to go to the lavatory and be properly clean afterwards with no help; the optimum adjustability of the sink will be useful for this student, and those in the future, who may need the basin in a different position.”

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  • Easy reference for client quality of care and compliance in the bathroom

    GlenashlingNursing and care home management and owners know that one of the most time-consuming activities is taking residents to, and helping them, toilet. And people handling- including helping them on and off the toilet- is the most common cause of injury to staff.

    Good use of toileting aids can address both issues at the same time. A new white paper- Considerations & Impact of Toileting Aids in a Care Environment, published by Clos-o-Mat- provides unbiased  guidance on equipment selection, taking into account all relevant legislation, guidance and ‘good practice’.

    The guide is available for free download here, and can be used independently, or alongside a similar white paper covering design advice for an accessible bathroom/washroom.

    “There is much talk about delivery of dignity and independence to residents,” says Claire Haymes, nursing/care home specialist for Clos-o-Mat. “Choosing toilet aids can make a huge difference to not only fulfilling that, but reducing staff exposure to risk of injury through client handling. But an effective solution needs to be properly thought through: our white papers aim to give useful, informative advice that enables a compliant solution to be achieved.

    “Clos-o-Mat is the UK’s biggest manufacturer  and supplier of toilet aids for disabled and elderly people, so know the issues to be addressed, for operator, staff and user.”



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  • Hospital goes to the toilet to help optimise outpatient user-friendliness

    Darlington HospitalThe dignity and hygiene issues of having to change someone on a toilet floor has struck a chord with County Durham and Darlington NHS Foundation Trust, who have taken steps to ensure anyone visiting the premises has appropriate toilet amenities.

    As part of a larger refurbishment scheme, Darlington Memorial Hospital has upgraded its outpatient facilities, and included therein a dedicated Changing Places accessible, assisted toilet for anyone who would needs the help of a carer. The Hospital is one of just 12 in the country that has opened a Changing Places toilet facility.

    Supplied and installed by Clos-o-Mat, the new facility is the result of efforts by the NHS trust’s associate Estates & Facilities Department.

    Alison McCree, Associate Director of Facilities explained that she attended a presentation by leading campaigner Margaret Clough. “When Margaret drew our attention to the fact that, , without these purpose-designed accessible toilets, people were otherwise subjected to being changed on a toilet floor, it struck a chord. I wanted to take steps at the Hospital to ensure our visitors were not put in that difficult situation.”

    And to ensure the new toilet meets the needs of as many people as possible, it incorporates- alongside the standard Changing Places space (12m2) and equipment of a height adjustable adult sized changing bench, hoist, washbasin and privacy screen- a Clos-o-Mat Palma Vita automatic shower toilet, with a touch sensitive switch.

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  • Everyman open to everybody

    EverymanLiverpool’s new Everyman is continuing its pioneering reputation by becoming the first theatre in the North West to be open to everybody- through the installation of a ‘bigger and better’ accessible toilet.

    The new Changing Places toilet- supplied and installed by Manchester-based Clos-o-Mat- is conveniently located by the theatre Bistro, and compliments the venue’s six other accessible toilets throughout the building, and results from in-depth consultation with disabled and access groups in the region. To further optimise its suitability for as many people as possible, Everyman further specified the toilet to be a Clos-o-Mat Palma Vita automatic shower (wash and dry) unit.

    Everyman“The theatre already has a pioneering reputation; the new Everyman will offer a new world of possibility,” explained Dominic Beaumont, Everyman press officer. “We wanted the Everyman to be as accessible as it possibly could be, hence why we included the Changing Places toilet, and installed equipment that made it of a higher specification than the standard.”



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  • Simple solution to compliance with new school toilet requirements

    Wakefield CollegeIn the wake of a new survey that found some teenagers were unable to go to the bathroom alone and hundreds of children are still not toilet trained when they start school*, the Government has published new guidelines addressing school toilet provision.

    The Department for Education’s Building Bulletin 103 replaces Bulletins 98 and 99; the Bulletin now sets a minimum size and required equipment for hygiene rooms. Now, a hygiene room should be 12m2, and contain a fixed or mobile hoist, changing bed, accessible shower, sluice toilet and accessible WC.  Further, toilet provision should also allow facilities appropriate to particular religious requirements.

    Clos-o-Mat, the UK’s leading supplier of accessible toilets and hygiene rooms, is uniquely positioned to help schools and contractors meet the new requirements. The company can provide design advice, supply, installation, commissioning and in-going service/ maintenance, and offer a complete, in-house, project management service for hygiene rooms.

    “Hygiene rooms are playing an increasingly important role in school life,” explains Kelvin Grimes, Clos-o-Mat’s hygiene room specialist. “Today, 60% of statemented children are in mainstream schooling; 1 child in 20 under the age of 16 is disabled. A survey claims 1600 pupils over 5 are still wearing nappies at school. Even pupils who are toilet trained can still have accidents. School staff need appropriate environments and equipment to deal with this hygienically, and ensure the children go back to class clean.”

    Adds Kelvin, “A well-designed hygiene room can achieve ‘best value’ simply by switching a conventional toilet for an automatic shower (wash and dry) unit. This eliminates the need for manual cleansing- whether by the pupil or member of staff- as the in-built douche and drier do it for the user. So the user’s independence is encouraged, whether they are able or disabled, and they are sure to be clean, to a consistent standard of quality. It also helps compliance with the Muslim practice of Qadaahul Haajah. It also means that the building’s toilet provision is more than compliant with accessibility, especially if used by the community ‘out of hours’- as schools increasingly are.”

    Clos-o-Mat has completed scores of hygiene rooms and accessible toilets in primary and secondary schools across the UK, and includes in its product offering a range of paediatric equipment to enable appropriate fitting-out. Relevant case studies, CAD drawings in 2- and 3D, and technical documentation are all available to access online here.

    *National Foundation for Educational Research/Sky News



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  • Making a difference to quality of life

    Barbara WestA former care worker is getting a new lease of life and renewed independence- thanks to her toilet.

    Barbara West, 54, has, among other ailments, acute arthritis, to the extent she cannot use her arms. Her local Council has had a Clos-o-Mat Palma Vita automatic shower “wash and dry” toilet installed in her flat, replacing a bolt-on shower unit/ seat.

    Barbara West's Palma“The bolt-on unit seat kept breaking; I had three seats in three years! The Clos-o-Mat is lovely. The seat is very comfortable. Even with my arthritis, it is still easy to flush and operate. I feel clean afterwards,” said Barbara. “It gives me more independence and I haven’t got to worry as I can go to the toilet whenever I like. And my carer and other visitors can use it too. I wish I’d had the Clos-o-Mat a long time ago!”


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  • Changing Places to give dignity

    AlfieWould you like to be lying on the floor, in full view of other users, if you needed the toilet when away from home?

    For some ¼million children and adults, this is often the reality, because venues are not properly accessible or inclusive.

    A correctly-designed and specified Changing Place toilet overcomes those issues, making a location accessible to anyone who needs a carer when going to the toilet, giving them back their dignity, and improving hygiene.

    Yet to date, only 600 exist in the UK. That equates to just 10% of the total number of public toilets, excluding toilets at public venues, tourist attractions etc.

    Says Changing Places campaigner Samantha Buck, “If you are severely disabled or paralysed, you need carers to lift you out of the wheelchair and place you on a flat surface to have your continence pad changed... This is what I am forced to do with my 7 seven year old son, I have to lay him on a urine soaked floor inside the disabled loo, with the 2nd carer standing outside with the wheelchair they have to pass to me the changing accessories through the open door for all passers by to view, this is one of the most awful experiences I have to face every time I go into my local town centre. We take it for granted that we would not change a baby on the floor of a public toilet - so why on earth is this acceptable for disabled adult people?”

    “We go to the toilet 8 times a day on average,” elaborates Kelvin Grimes, Changing Places project manager for Clos-o-Mat, Britain’s leading provider of disabled toilet solutions. “Research shows people make a conscious decision NOT to go somewhere if they feel there are not suitable toilet facilities. To be ‘cold’ about it, statistics show that visitors with disabilities account for a market worth £2billion to English tourism, so it’s worth making a nominal investment to be inclusive/accessible.”

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  • Retaining Independence

    Marilyn CarrA Dundee pensioner who was born without arms is retaining her independence- in part through her toilet!

    Marilyn Carr, 71, has made it a mission to demonstrate her lack of limbs does not stop one living a full life: she drives, had a full time job throughout her working life, and starred in the first colour television documentary, which featured her and Douglas Bader, comparing how they had both overcome their disabilities*.

    Her only concession to her age and physical difficulties today is a wetroom, complete with Clos-o-Mat Palma Vita shower (automatic) toilet. Looking like a conventional WC, the Clos-o-Mat Palma Vita has in-built douching and drying facilities, meaning the user does not have to manually cleanse (or be cleansed).

    “I fought against it for years,” she says. “I didn’t want to be so dependant on it that I couldn’t go to friends’ houses. Now I have it, it is brilliant, a Godsend.”

    Initially, her local Council only agreed to fund the Clos-o-Mat because she had been in hospital with a bowel issue, and her surgeon insisted it was vital her buttock was kept clean. As a result, she had a Clos-o-Mat Samoa fitted, with a back bar flush.

    When her bathroom was subsequently upgraded, Clos-o-Mat’s sales engineer Gary Hastie recommended the 15 years-old Samoa was replaced with a new Palma Vita with soft-touch operating pad.

    “Gary sensibly realised that because of my bowel issues, I was sometimes spending a long time sat on the toilet, and might want to lean back: that would have unnecessarily triggered the flushing, douching and drying,. The Council had enough funding to do it, and my occupational therapist agreed with Gary’s recommendation” explained Marilyn. “I don’t know how I would cope without my new Clos-o-Mat now.”

    The Clos-o-Mat is the only shower toilet manufactured in the UK, and the only one specifically designed for disabled and elderly people.

    After toileting, the user simply presses the flush pad with hand or body, or the optional accessory soft-touch pump to trigger the flushing and cleaning process. Unique simultaneous flushing and washing improves hygiene, and is followed by warm air drying to ensure optimum hands-free cleanliness. A range of accessories, including the soft-touch pump, bariatric seat, arm and lateral supports and douches, enables exact tailoring of the toilet to individual needs.

    Since the original Clos-o-Mat was launched 50 years ago, over 40,000 of the brand’s variants, including the latest Palma Vita, have been installed in the UK, some of which are still in daily use 30 years after first being fitted. Clos-o-Mat is the only supplier in the sector that can offer in-house design advice, supply, installation, commissioning and service of its equipment.

    * “Two of a Kind”, available on youtube

  • Changing Places enables accessibility for all

    The BullringHundreds of disabled people in Birmingham can now enjoy going ‘out and about’, with the opening of a new Changing Places toilet at Bullring.

    On average we all visit the toilet 8 times a day. For people who need the help of a carer, standard ‘disabled’ toilets often are not suitable, meaning they either have to curtail a trip away from home, or not go out at all becoming trapped in their own homes. The ‘bigger and better’ Changing Places toilet means disabled people and their carer(s) can relax, knowing there is somewhere suitable for them to go to the toilet.

    Large enough to accommodate a wheelchair and up to two carers, a Changing Places toilet features as standard equipment including a wet-floor, overhead hoist, peninsula toilet, basin and height adjustable changing bench. It can further incorporate a ‘wash and dry’ (automatic) toilet, which improves hygiene and independence, as the carer does not have to wipe the user clean with toilet tissue.

    Tim Walley, General Manager at Bullring, commented, “Bullring is one of the most visited shopping centres in the UK, welcoming over 38million customers a year. Therefore we aim to provide the very best services and facilities. The Changing Places facility enables all our visitors to enjoy Bullring at their ease.”

    The Bullring toilet compliments Changing Places units at the new Library of Birmingham, the National Exhibition Centre, Cadbury World and Birmingham Airport, also supplied by Manchester-based Clos-o-Mat.

    Full details of these, and the 500+ Changing Places toilets across the country, can be found through an interactive, fully searchable map Here.

  • Three decades of daily use- and still going strong…

    Alan BillingeA Liverpool man is maintaining one of the best things in his life is his toilet- even though it is more than 30 years old.

    Alan Billinge, 53, is spastic quadriplegic, and has been in a wheelchair almost his entire life. He first had his Clos-o-Mat automatic (wash and dry) toilet fitted in 1979, on the advice of his Occupational Therapist. Manufactured in Britain, by Clos-o-Mat, the toilet looks like a conventional WC but has in-built washing and drying, eliminating the need to clean (or be cleaned) manually with toilet tissue.

    “It gives me privacy, I wouldn’t want someone have to help me go to the toilet,” he says. “It’s a very good piece of equipment.”

    Since it was first supplied, the only work the toilet has had outside of routine annual servicing has been the fitting of an electronic flush switch, which Clos-o-Mat’s service engineer has attached to the adjacent grab rail to be in easy reach and activation for Alan when he uses the toilet.

    “It hasn’t given me a day’s problem since it was first installed, because I have it regularly serviced. If every piece of equipment I have worked as well and reliably, I would be a happy man!” adds Alan.

    The Clos-o-Mat was first introduced to the UK 50 years ago; in excess of 40,000 of the toilets have since been sold, into both domestic and ‘out of home’ environments- they are even on tall ships, a narrowboat, at Paddington Station, the National Exhibition Centre and most of England’s major airports. The toilet is just part of Clos-o-Mat’s range of accessible bathroom/washroom equipment designed to enable anyone, regardless of ability, to live as independently and fully as possible.

  • ‘Total’ approach enhances ‘outstanding’ provision

    HalesowenA college already rated ‘outstanding’ in its approach to inclusion and meeting the needs of its learners has taken steps to further enhance resources for students with the installation of a sophisticated personal hygiene room.

    Halesowen College’s new, £3m Block 10 is the latest addition to the campus, which is the area’s leading choice for post 16 education.

    A key element of the new block is provision of facilities for students with learning disabilities- through to their personal hygiene needs; main contractor Greswolde Construction turned to leading disabled toileting solutions provider Clos-o-Mat to supply equipment for a dedicated hygiene room, including a height adjustable changing bench, height adjustable wash basin, hoist and Clos-o-Mat Palma ‘wash and dry’ toilet.

    The equipment means anyone who needs the help of a carer, and/or uses a wheelchair, can attend College safe in the knowledge there are appropriate toilet facilities for them.

    The height adjustability of the changing bench makes it easier for carers to manouevre their charges onto the bed for changing; the same variation with the washbasin means it can be raised or lowered to facilitate use by ambulant or wheelchair users.

    The Clos-o-Mat Palma, with its in-built douching and drying, means the user can toilet, and be clean, without the need for manual cleansing with toilet tissue themselves or by a carer.

    Halesowen College principal Keith Bates explained, “We make every effort to accommodate the different needs of students, and have established an excellent reputation for our approach to educational and social inclusion in meeting the needs of learners. The College has a commitment to renew the Whittingham Campus, which includes the construction of Block 10, incorporating purpose-built facilities for students with learning disabilities.”

    Clos-o-Mat has a proven track record on the supply and installation of fully accessible toilets, including a substantial number of Changing Places facilities. Its ability to deliver design advice, supply, installation, commissioning and maintenance across the ambit of accessible toileting equipment, including Clos-o-Mat wash and dry (automatic) toilets, means it is uniquely positioned to simplify the whole process for forward-thinking environments to which the public have access. 

  • Moto- way forward to enjoy a day out!

    Moto - ToddingtonDisabled travellers can expand their trips away from home, safe in the knowledge that they can access appropriate toilets. is a website run by Tourism for All (TfA), with partners including the main tourism and disability organisations VisitEngland and DisabledGo, and sponsored by Clos-o-Mat,. The website provides, in one easy-to-access location, all the key accessibility information for travellers.

    Information ranges from inclusive venues and shopping facilities through equipment hire and travel to state-of-the art accessible toilets. Each area can be searched by venue type or location, simplifying planning for days out or longer stays away from home.

    And, aware that for many people, travelling anywhere for a day out involves a motorway journey, Moto has opened Changing Places toilets at its Cherwell Valley (M40) and Toddington North Services (M1). The assisted accessible toilets, both supplied by Clos-o-Mat, mean anyone who needs the help of a carer has big enough, and appropriately equipped, facilities when they break their journey on the motorway.

    The Changing Places toilets are larger than conventional wheelchair accessible toilets, and include a hoist and height adjustable changing bench. To further enhance the facilities, Moto has further included a height adjustable washbasin and peninsular Clos-o-Mat Palma automatic ‘wash and dry’ toilet; looking like a traditional WC, the Clos-o-Mat has integral douche and drying facilities, eliminating the need to wipe clean after toileting, helping improve hygiene, privacy and dignity for the user, and their carer.

    “Moto is the only motorway services operator to have installed Changing Places facilities,” explains Kirsty Birkin, Moto spokesperson. “We felt was a real need to provide additional facilities other than the traditional ‘disabled toilet’, for those who are able to travel but need the help and assistance of others.”

    Full details of Changing Places toilets across the UK are available on a fully searchable map on useful info/toilets, or here.

  • Fulfill moral obligation, boost profits and get a tax break…!

    Adapting leisure environments to accommodate disabled people delivers a win: win opportunity, says Clos-o-Mat.

    The UK’s leading supplier of disabled toileting solutions maintains shops, cafes and tourist attractions could see an increase in traffic simply by a nominal investment n more accessible toilet facilities- an investment which can be offset against tax liability.

    Research shows people make a conscious decision NOT to visit somewhere if they believe there are not appropriate toilet facilities. It also highlights that many accessible toilets do not even reach the Building Regulations* standard. Yet the country’s 11m disabled people account for 20% of the average business’ customer base. A survey of disabled consumers’ buying patterns revealed that over 80% had taken their custom elsewhere to a more accessible competitor, and that the majority of disabled people primarily buy in-store and choose businesses where they have received good service.

    “Disabled people already represent a significant part of the £80b retail market,” says Robin Tuffley, Clos-o-Mat marketing manager. “Forward-thinking businesses should make adaptations to accommodate them, and they’ll achieve a win: win situation.

    Cadbury World“To elaborate, under the Community Toilet Scheme, businesses which make their toilets available for use by the public can get a rate reduction. If people are therefore encouraged to visit the premises, the chances are they will spend there. The cost of sanitaryware installed to comply with DDA/Equality Act requirements to make ‘reasonable’ adjustments to accommodate disabled people, and the fitting cost, qualifies for a PMA+ under HMRC guidelines. Building Regulations also say that if there is only space for one toilet, it should be a unisex, accessible one.”

    IKEA and Cadbury World are just two organisations that have taken Clos-o-Mat’s philosophy on board, and installed toilets to deliver optimum inclusivity, comprising an adult-sized changing bench, hoist and Clos-o-Mat Palma Vita automatic (wash and dry) toilet.

    Looking like, and capable of being used as, a conventional WC, the Clos-o-Mat Palma Vita has in-built washing and drying facilities, eliminating the need to use toilet paper. As a result a disabled person needs little, or no, help to toilet. If space is limited, simply replacing a traditional WC in a standard accessible toilet with a Clos-o-Mat Palma Vita instantly increases the potential number of users. Where more space is available, addition of a Changing Places toilet/ hygiene room further increases visitor range, with their additional equipment of a changing bench and hoist.

    IkeaElizabeth Stanton of IKEA Edinburgh, explained, “At the IKEA Group, we believe that taking responsibility for people is a prerequisite for doing good business. The decision to install a Clos-o-Mat in our ‘Changing Places’ toilet was entirely our own, in our desire to create something to benefit our co-workers as well as our customers. As a result, we have an accessible toilet that is truly as inclusive as possible, and, we believe, the only one to be so extensively equipped in a superstore in the UK.”

    Tim Gimbert, Cadbury World operations manager added, “Our toilets were originally installed when Cadbury World first opened, which was before even Document M existed! We felt they were outdated and didn’t have the range of facilities to a standard that is required or expected today.

    “We have often been asked in the past if we have a hoist in any of the toilets, so that led us to go beyond the legal requirement and install a Changing Places toilet, which is ‘good practice’ under BS8300. Further adding the Clos-o-Mat, which again goes beyond the requirement, means we are accommodating the FULL diversity of visitors.”

    Clos-o-Mat has a proven track record on the supply and installation of fully accessible toilets, including a substantial number of Changing Places facilities. Its ability to deliver design advice, supply, installation, commissioning and maintenance across the ambit of accessible toileting equipment, including the Clos-o-Mat wash and dry (automatic) toilet, means it is uniquely positioned to simplify the whole process for forward-thinking environments to which the public have access.

  • Stress-free hygiene

    Kelvin GrimesA unique service is taking the stress out of project-managing installation or upgrading of hygiene rooms and Changing Places accessible toilets.

    Clos-o-Mat, the UK’s leading provider of domestic and commercial disabled toileting solutions, has created a dedicated, in-house team to provide efficiently delivery of the accessible toilet facilities, which give users who require the help of at least one carer more space, and a more appropriate range of equipment.

    The service includes design advice, taking into account the myriad Regulations and Codes of Practice that apply, plus supply, installation, commissioning, and, if required, on-going service & maintenance. It is included as part of Clos-o-Mat’s complete hygiene room/ Changing Places offering, at no extra cost.

    “Hygiene rooms, and Changing Places toilets in particular, are increasingly being incorporated into new public venues, or existing accessible toilets upgraded to provide the ‘bigger and better’ facilities,” observed Kelvin Grimes, Clos-o-Mat’s senior project manager. “In the past 18months, over 150 Changing Places alone have been opened, plus countless hygiene rooms.

    “We have established a reputation as the experts in the field. We know all the legal requirements, and additional considerations such as location and provision of water supply, electrics etc. Our project management skills help achieve as smooth an installation as possible.”

    Hygiene rooms and their similar Changing Places counterparts are now ‘desirable’ under the 2013 Building Regulations Approved Document M for inclusion in any building to which the public has access. Larger than a conventional accessible toilet (minimum 12m2), the rooms also include a hoist, adult-sized changing bench and privacy screen. Many providers further replace the standard WC with a Clos-o-Mat Palma Vita or Lima Lift automatic (wash and dry) toilet, for the additional hygiene benefits they bring, and their extension of scope of potential users.

    WakefieldClos-o-Mat has a proven track record on the supply and installation of fully accessible toilets, including a substantial number of Changing Places facilities. It is the only company to produce an easy reference white paper on the subject (which can be downloaded), and is sponsor of the category at the 2013 Loo of the Year Awards.




  • ‘Drag and drop’ changing places

    Specification of accessible toilets is now available with just a mouse click through innovations at Clos-o-Mat.

    The company, the UK”s leading provider of disabled toileting solutions, has added a full Changing Places accessible toilet CAD download to its website

    As a result, specifiers wanting to include the state-of-the-art toilet facility can simply ‘drag and drop’ the complete drawing and specification criteria into their plans.

    Clos-o-Mat has further designed the download so that each item within the layout can be individually moved around the space to suit specific project requirements.

    The Changing Places download compliments those already available on Clos-o-Mat’s website, for its Palma Vita and Lima Lift shower toilets. “Specifiers now have a ‘one stop shop’ for CAD details for disabled toilet facilities in and out of the home,” says Robin Tuffley, Clos-o-Mat marketing manager. “The CAD downloads are complimented by a number of relevant white papers, which further give specifiers a quick and easy reference to all appropriate guidelines affecting provision of accessible toilets in public environments, and which are also available for download.”

    Changing Places toilets are ‘bigger and better’ than conventional (Document M type) accessible toilets, being a minimum 12m2, and including additional equipment of (as a minimum) a hoist, height adjustable adult sized changing bench and privacy screen.

    The 2013 Building Regulations Approved Document M now state incorporation of a hygiene room or Changing Places facility is desirable in buildings to which the public have access. The new Regulations build on good practice guidelines already laid down in BS8300:2009, BB102, Statutory Instrument no 2, BS6465-4 Code of Practice for public toilets, and accessible train station design code of practice.

    Clos-o-Mat has a 50+ years-long proven track record on the supply and installation of fully accessible toilets, and hygiene rooms, including a substantial number of Changing Places facilities. Its ability to deliver design advice, supply, installation, commissioning and maintenance across the ambit of accessible toileting equipment, including the Clos-o-Mat shower toilet, means it is uniquely positioned to simplify the whole process for forward-thinking environments to which the public have access.

  • Optmise accessibility to grow business

    Evidence shows many supposedly accessible toilets do not reach even the basic Building Regulations Approved Document M standard*. Yet nominal investment in creating a more accessible toilet will encourage a growth in visitors- and their spending.

    Clos-o-Mat, the UK’s leading disabled toileting solutions provider, has developed a ‘mix and match’ package from design advice to installation and ongoing servicing, to enable any enterprise to which the public have access to capitalise on the disabled market, by creating a ‘Document M+’ style toilet.

    Explains Robin Tuffley, Clos-o-Mat marketing manager, “Disabled people account for a UK spend of £80b pa, and research shows for the average business, some 20% of the customer base is disabled. Under the 2013 Building Regulations Approved Document M, toilet accommodation needs to be suitable not only for disabled people, but for all people who use the building, yet LABC (Local Authority Building Control)* says many Document M toilets do not comply. Research also shows people make a conscious decision NOT to visit somewhere if they believe they cannot find suitable toilet facilities.

    “Using our package of solutions, it is easy to create an accessible toilet to ensure compliance, and go beyond, to deliver a facility that is even more inclusive- a Document M+. The cost of installing toilets and sanitaryware to comply with DDA/Equality Act requirements can be offset under tax allowances, so it is a win: win situation.”

    Under the ‘mix and match’ package, Clos-o-Mat can provide design advice, supply, installation, commissioning and service/ maintenance. In addition to the core Document M equipment, it recommends simple upgrading of a conventional WC for its Clos-o-Mat floor-mounted Palma Vita or height adjustable Lima Lifter automatic (wash and dry) toilet.

    Elaborates Robin, “In our experience gained from installation of hundreds of accessible toilets in public environments, we more often than not find that the operators choose to install a Clos-o-Mat as they say it makes the toilet even more inclusive. Cadbury World is a prime example: its view was that inclusion of the Clos-o-Mat meant their toilets encompassed the full diversity of disabled visitors.”

    Looking like, and no bigger than, a conventional WC, the Clos-o-Mat ‘wash and dry’ toilet incorporates integrated douching and drying, eliminating the need for the user to wipe clean, or be cleaned by a carer, thus improving dignity, independence, and hygiene. The in-built features also deliver compliance with Islamic Qadaahul Haajah.

    A range of accessories enabling precise tailoring of the Clos-o-Mat, from support arms to plinths, to enable the Palma Vita toilet to be set at exactly the right height to facilitate wheelchair transfer*.

    Clos-o-Mat has a 50+ years-long proven track record on the supply and installation of fully accessible toilets, hygiene rooms, and Changing Places facilities. Its ability to deliver design advice, supply, installation, commissioning and maintenance across the ambit of accessible toileting equipment, including the Clos-o-Mat wash and dry (automatic) toilet, means it is uniquely positioned to simplify the whole process for forward-thinking environments to which the public have access.

    * LABC Building Regulations in Practice- Accessible Toilets

  • Winners of 2012 "Fly-fishing Experience"

    2012 is the 20th consecutive year that the Clos-0-Mat Fishing Competition for disabled people has been held at the Smithston Fisheries on the River Doon in Ayrshire.

    Winners this year, Des Boore from Sheffield and Ossie Smith from Bridge of Earn and their carers enjoyed fly fishing for salmon and the luxury of the Turnberry experience at the 5 star hotel on the Ayrshire coast, hosted by the company. Des landed a fine 8lb salmon, but Des was unlucky - the unexpected bright sunlight meant no fish biting! .

    Since the competition was started in 1992 by Mr. Robert Willan - founder of the company and a keen fly fisherman himself, some 40 disabled winners and their carers have all enjoyed the event - many entering the competition several times! Both expert flyfishermen and novices with no previous experience have benefited from the advice and coaching of professional ghillie Freddie Taylor. Several winners have claimed:" It is the best prize in disabled fishing!"


  • Total approach helps optimise youth education

    A 'total' approach to enabling youngsters with disabilities to realize their potential is being proven in practice across the country....

  • Clos-o-Mat Hospice Funding

    Hospices can further enhance the quality of their care by using a share of £60m Government funding to apply a 'total' approach to personal hygiene.

    The funding has been made available to address areas such as refurbishment of inpatient and visitor areas, including bathrooms.

    Total Hygiene, the UK's top supplier of disabled toileting solutions, offers a raft of equipment designed to optimize bathroom dignity and independence for people who need the help of a carer. The worth of its range in an 'end of life' scenario is independently reinforced: MND sufferer Mike Kelly was so appreciative of his Clos-o-Mat 'wash and dry' toilet- manufactured by Total Hygiene- that he donated one to St Joseph's Hospice in London, which had delivered respite care to him.

    Mike's widow Brigid, explained, "Mike's illness meant he could not wipe his own bum. The Clos-o-Mat gave him independence right to the end. He felt strongly that those in the respite ward at St Joseph's should benefit from the wonderful Clos-o-Mat and signed the cheque for it on the last day of his life."

    Total Hygiene's solutions include the Clos-o-Mat which combines douching and drying in a conventional-looking WC that is guaranteed to accommodate someone up to 30stone in weight, the Aerolet toilet lifter which overcomes handling problems by automatically raising and lowering the user over the toilet, the ApresShower body drier which eliminates the need to rub dry with towels, plus hoists, height adjustable changing benches and height adjustable basins- all the equipment to create a bespoke hygiene room.

    "The Better Outcomes Lower Costs report maintained that for the same money as the cost of having a carer lift a disabled person on and off a commode, that person could have an automatic toilet that they can use whenever they please and freeing care staff for other duties," observes Robin Tuffley, Total Hygiene marketing manager. 'That saving is further enhanced if the Government funds the equipment! Further, conscious of the considerations of people with life-limiting illness, we have devised a range of provision options, including short-term rental to commercial organisations and charities."

    With a 50-years history of developing solutions to optimize dignity and independence in personal hygiene, Total Hygiene supplies, installs, commissions and services its equipment in-house- a unique offering in the market.

     Hospice Funding

  • Total solution to washroom compliance

    A British company has a total solution to effectively help the leisure industry comply with the new legislation and guidance..

    An estimated 80m people in Europe, of which 10m live in the UK, are disabled; the new European Disability Strategy aims to enable them to 'go about their daily lives like everyone else...removing barriers to equal participation in public life and leisure activities...', fulfilling the EU's commitment to the UN Convention on the Rights of Persons with Disabilities. The Strategy follows the introduction of BS8300, which advises multi-occupancy buildings provide up to 15% of bedrooms as accessible, and that buildings to which numbers of the public have access include a specialised Changing Places accessible toilet.

    Total Hygiene, the UK's biggest supplier of disabled toileting solutions, provides an effective means of compliance, via delivery of a fully accessible washroom or Changing Places toilet. Larger than traditional accessible toilets, Changing Places toilets additionally include extra equipment of a height adjustable adult sized changing bench and hoist, in locations including shopping centres, transport hubs, leisure venues....

    Total Hygiene can not only provide the design advice, equipment supply, installation and commissioning, and maintenance for a Changing Places toilet, but can make that washroom facility, or alternative accessible toilets, as inclusive as possible by additionally including a Clos-o-Mat (wash and dry) toilet, which meets the needs of anyone who needs the help of a carer to clean them after toileting, and specific Islamic hygiene requirements.

    "We all go to toilet an average 8 times a day! Able people take accessing appropriate toilets when 'out of home' for granted, but for disabled people, especially those that need the help of at least one carer, many current 'accessible' toilets do not meet their needs," explains Robin Tuffley, Total Hygiene marketing manager.

    "The 2012 London Olympics made the need to cater for foreign, including EU and all disabled, visitors front of mind, but it is something our local authorities and leisure sector need to address for the longer term. A fundamental element of the UN Convention is universal design- of products, environments, programmes and services to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design.

    "Research also shows that for the average business, disabled customers may already account for up to 20% of the customer base: it therefore makes sound commercial sense to accommodate them, by providing appropriate washroom facilities."

    Total Hygiene is unique in being able to provide, in-house, design advice, supply, install, commissioning and service & maintenance of its equipment, enabling customers to have just one point of contact.. The depth of service will be demonstrated on-stand at Leisure Industry Week, stand no F281.


  • Total approach to helping disabled children

    A unique concept in delivering support for disabled children is addressing ALL their needs in one place- right down to going to the toilet.

    Kent County Council has opened three Multi-Agency Specialist Hubs (MASH), one each in Swale, Thanet and Ashford, offering NHS, social, voluntary and educational services all under one roof.

    The Suites are the first in the country to deliver such a comprehensive range of resources in one place, with the commitment to the users’ needs extending through to toilet facilities.

    As a result, each MASH has had two hygiene rooms installed. The rooms are based on the Changing Places* accessible toilet concept, which are different to standard disabled toilets with extra features and more space for people with profound and multiple learning disabilities and other people with severe disabilities who need the support of at least one carer. The rooms also include Total Hygiene’s Clos-o-Mat Palma ‘wash and dry’ toilet with optional touch sensitive operating switch.

    Kent County Council’s project manager Tim Watts explained, “The aim is for disabled children, their parents and carers to only have to go to one place to access support, be it medical, dental, therapy, education. It was also important, we believe, that the MASH combined necessity with pleasure, hence our inclusion of sensory play and short break activities. Conscious that because there was so much in one place, visitors may be there for a while, it was essential we provided appropriate toilet facilities too. We felt the hygiene room with a Clos-o-Mat met as many people’s needs as possible.”

    Looking like, and capable of being used as, a conventional WC, the Clos-o-Mat features integral douching and drying, removing the need for the user or their carer to wipe clean with toilet tissue thus improving hygiene, dignity and independence. After toileting, if the user remains seated and presses either the flush pad or touch-sensitive switch, the unit simultaneously flushes, and warm water douches the user followed by warm air drying.

    The Clos-o-Mat Palma is the first toilet of its kind developed specifically for disabled people; since Total Hygiene first introduced the Clos-o-Mat, over 40,000 have been installed in domestic and commercial environments, some of which are still in regular use 30 years after first being fitted.