HOW TO CONTACT US

1By phone: 0800 374 076
2By e-mail:info@clos-o-mat.com 

Office Hours

Mon-Fri 09:00 - 17:00
Sat - Closed

Why not request a no obligation site survey?

IMAGE Opening the door on ‘Away from Home’ toileting
Monday, 13 November 2017
Opening the door on ‘Away from Home’ toileting It’s reasonable, isn’t it, when you’re doing the weekly shop, out for a meal, that you can... Read More...
IMAGE In future care about independent living
Monday, 30 October 2017
In future care about independent living In recent weeks, there has been much debate about securing the future of social care. Plans are proposed to... Read More...
IMAGE ‘NHS airbnb’-OR EQUIP TO GO HOME
Thursday, 26 October 2017
‘NHS airbnb’-OR EQUIP TO GO HOME The announcement of a trial whereby patients are discharged to ‘crowd source’ intermediate care by renting a... Read More...
IMAGE Do you ‘Get it’?
Thursday, 19 October 2017
Do you ‘Get it’? We would hope that the people who deliver the buildings we visit in our leisure have a degree of intelligence. I appreciate they... Read More...
IMAGE Do you ‘Get it’?
Monday, 02 October 2017
Do you ‘Get it’? We would hope that the people who deliver the buildings we visit in our leisure have a degree of intelligence. I appreciate they... Read More...
IMAGE Prevention is Better than Cure
Monday, 02 October 2017
Prevention is Better than Cure. They say prevention is better than cure. They say the social care sector is in crisis, with not enough carers, not... Read More...
IMAGE Improving the bottom line
Thursday, 14 September 2017
Improving the bottom line The bottom line is that if venues appropriately accommodate their customers’ toileting needs, their revenue- and profit-... Read More...
IMAGE Grow your customer base by 30%
Tuesday, 05 September 2017
Grow your customer base by 30% If your shop or venue is inaccessible to anyone who needs care support, you’re excluding twice as many potential... Read More...
IMAGE Improving the bottom line
Monday, 04 September 2017
Improving the bottom line The bottom line is that if venues appropriately accommodate their customers’ toileting needs, their revenue- and profit-... Read More...
IMAGE Change in thinking could optmise best use of funding
Monday, 04 September 2017
Change in thinking could optmise best use of funding A new report has suggested that spending £270m on Disabled Facilities grants saves more than... Read More...
IMAGE Corporate social responsibility in the toilet can improve the bottom line
Monday, 31 July 2017
Corporate social responsibility in the toilet can improve the bottom line The definition of corporate social responsibility is the idea that... Read More...
IMAGE Best use of social care? Adapt!
Monday, 31 July 2017
Best use of social care? Adapt! Social care continues to be a hot topic- some would say it was a major influencer in the outcome of the General... Read More...
IMAGE Meet the needs of the majority not the few
Monday, 03 July 2017
Meet the needs of the majority not the few Many of ‘our’ campaigners for away from home toilets with a bench and hoist are mothers of children... Read More...
IMAGE The ‘hidden’ impact of diabetes
Monday, 03 July 2017
The ‘hidden’ impact of diabetes More than 20 people a day have a limb amputated as a result of diabetes- a figure that is on the increase. It’s... Read More...
IMAGE Shouldn’t the British standard for inclusion do that?
Tuesday, 27 June 2017
Shouldn’t the British standard for inclusion do that? The British Standard- good practice guidelines- for accessibility and inclusion in buildings... Read More...
IMAGE Lack of accessibility could happen to you!
Friday, 16 June 2017
Lack of accessibility could happen to you! For most of us a normal day involves getting out of bed, daily ablutions, and walking out the door- to go... Read More...
IMAGE It could be you!
Friday, 02 June 2017
It could be you! Most of us don’t give the impact of disability on daily life a passing thought. But maybe we should…. Latest data (Office of... Read More...
IMAGE Look beyond the obvious
Monday, 15 May 2017
Look beyond the obvious You may well have seen the new ‘disabled toilet’ signage, that emphasises not every disability is visible. It’s great... Read More...
IMAGE Not just about the money…
Monday, 01 May 2017
Not just about the money… The cost of care seems to never be out of the headlines, but have we got the emphasis wrong? Is it about the cost? Or is... Read More...
IMAGE Parliamentary call for chang(ing places)
Friday, 28 April 2017
Parliamentary call for chang(ing places) Campaigners are celebrating now as their drive to open the doors of thousands of venues moves a step closer,... Read More...
IMAGE The needs of the few, or the needs of the many?
Thursday, 23 March 2017
The needs of the few, or the needs of the many? There’s a commonly-held perception- reinforced by Regulations- that when designing toilet... Read More...
IMAGE Helpful, for life!
Thursday, 23 March 2017
Helpful, for life! One thing that is inevitable in life is that we change as we age. Things we did, or wore, even last year may now no longer figure... Read More...
IMAGE It could be you!
Monday, 27 February 2017
It could be you! When you read about people lobbying for a change to the law affecting the provision of accessible toilets in cinemas, shopping... Read More...
IMAGE Freedom restored
Monday, 27 February 2017
Freedom restored Most of us take for granted being able to go to the loo whenever we want, with privacy. The reality for anyone with physical and/or... Read More...
IMAGE “I’d never even thought about it…”
Monday, 30 January 2017
“I’d never even thought about it…” To the majority of people, the ability to access suitable toilets away from home is something they’ve... Read More...
IMAGE “I’d never even thought about it…”
Monday, 30 January 2017
“I’d never even thought about it…” We’ve all had that moment- until you’re faced with a situation, it hadn’t occurred to you what were... Read More...
IMAGE Broken toilet day!
Thursday, 12 January 2017
Broken Toilet day! I’m extremely grateful to Anne Wafula Strike for speaking out about her recent humiliating experience on the train.  A... Read More...
IMAGE Fit for whose purpose…?
Thursday, 05 January 2017
Fit for whose purpose…? The debate about accessible toilets being fit for purpose continues to rage among campaigners for assisted accessible... Read More...
IMAGE Fit for purpose?
Thursday, 05 January 2017
Fit for purpose? Whatever appliance, tool we use in our daily life, we expect it to be fit for purpose. If you are disabled, and need specialist... Read More...
IMAGE Create value for clients- take it down the line to customers too!
Monday, 28 November 2016
Create value for clients- take it down the line to customers too! In the commercial world, we always have to balance the ROI, optimise value. Usually... Read More...
IMAGE The intangible benefits of creating value
Monday, 28 November 2016
The intangible benefits of creating value There’s always discussion over delivering value for clients. The focus inevitably falls on £, but what... Read More...
IMAGE The definition of reasonable
Friday, 28 October 2016
The definition of reasonable There is much talk among about ‘reasonable adjustments’. But what is reasonable? Is it reasonable to expect your... Read More...
IMAGE Can your toilet do that?!
Friday, 28 October 2016
Can your toilet do that?! How many day-to-day things do more than a basic function? Phones, for example: you don’t just make calls, but take... Read More...
IMAGE What’s in a word?
Tuesday, 04 October 2016
How do YOU interpret ‘reasonable’, ‘desirable’, ‘should’? Those three little words have huge power, especially when it comes to... Read More...
IMAGE Rio 2016: the power of determination
Tuesday, 04 October 2016
We watched in awe the personal triumphs at Rio 2016 Olympics and Paralympics, which demonstrated again a human being’s ability to defy the odds. ... Read More...
IMAGE Return trips to the Loo
Monday, 19 September 2016
Return trips to the Loo I recently went to Stockholm on a family mini break, flying via Heathrow Airport. I was delighted to see we were flying from... Read More...
IMAGE The changing landscape in away from home toilets
Tuesday, 30 August 2016
Recent evidence has revealed that in the last decade over 1700 public conveniences have closed, and some councils no longer provide ANY. But are we... Read More...
IMAGE Join up services to obtain better outcomes
Tuesday, 30 August 2016
By 2025 almost 1.5 million people aged 75 or over will be unable to manage at least one mobility/daily living activity on their own- specifically... Read More...
IMAGE Toilet Aids – Caring For Your Child's Toilet Needs
Tuesday, 02 August 2016
Toilet Aids – Caring For Your Child's Toilet Needs By Robin Tuffley, Marketing Manager, Clos-o-Mat As a nation, we don’t discuss toilets; if it... Read More...
IMAGE Double discrimination
Wednesday, 27 July 2016
Double discrimination Inaccessibility doesn’t just discriminate against a disabled person. It discriminates against their carers, their families.... Read More...
IMAGE We all need to pee…
Wednesday, 27 July 2016
We all need to pee… Obesity is back in the headlines (does it ever go away?). There is always much focus on the need to lose weight, but rarely, if... Read More...
IMAGE Loo of the Year Awards encourage special toilets
Monday, 25 July 2016
Loo of the Year Awards encourage special toilets Since its introduction in 1987, the annual Loo of the Year Awards (LOYA) competition has helped... Read More...
IMAGE They contacted me!
Tuesday, 19 July 2016
I was amazed and impressed to be contacted by a small monkey sanctuary, Wild Futures. The difference here? Without being directly asked, they just... Read More...
IMAGE Made in Chelsea, wee’d in Chelsea
Tuesday, 12 July 2016
Made in Chelsea, wee’d in Chelsea! Whilst I'm not particularly a birthday-celebrating sort of person I will happily BE one if I'm offered of a day... Read More...
IMAGE Firefly Community Podcast - Interview with Claire Haymes
Thursday, 07 July 2016
Firefly Community Podcast - Interview with Claire Haymes Grab a cuppa and have a listen to our latest episode of the Firefly Community Podcast. In... Read More...
IMAGE How do you quantify ‘reasonable’ ?
Friday, 24 June 2016
One would assume it is reasonable to expect to have access to a suitable toilet in a building or venue open to the public. But if you need a hoist... Read More...
IMAGE Adapting to change
Friday, 24 June 2016
Bathrooms are now the most common form of adaptation, even if it’s as small a thing as swapping a loo seat. But a different, ‘joined-up’... Read More...
IMAGE Size Matters
Monday, 13 June 2016
I’m at that stage now, where I am saying I’m a father of a young man, not a child. My eldest Jordan turned 19 back in April, and for my wife and... Read More...
IMAGE Hoists in Hotels
Monday, 13 June 2016
‘I wanted to attend my son’s wedding – but I couldn’t because there was no hoist in any of the hotel rooms nearby’ – said someone who... Read More...
IMAGE Shouldn’t all homes be inclusive?
Monday, 06 June 2016
I am an architect and parent carer. Pre-children most of my design experience has been in home design, from individual house alterations to large... Read More...
IMAGE Enabling access
Thursday, 02 June 2016
“As parents, carers, we shouldn’t need someone’s permission or to make an appointment to go to the loo”. It’s a sad reflection of modern... Read More...
IMAGE Milestone marker
Thursday, 02 June 2016
2016 is turning into quite a year for Total Hygiene, the company behind the Clos-o-Mat brand. It’s 55 years ago since the company was started,... Read More...
IMAGE Campaigner Laura Moore gives a personal view why #benchandhoist matters and wheelchair-accessible...
Monday, 09 May 2016
Campaigner Laura Moore gives a personal view why #benchandhoist matters and wheelchair-accessible toilets do not meet the needs of so many... Picture... Read More...
IMAGE Changing spaces
Monday, 02 May 2016
The Lords Select Committee into the Equality Act has reported that “many restaurants, pubs and clubs are difficult to access, with many not... Read More...
IMAGE Sustainable toileting
Monday, 02 May 2016
Sustainability has become a buzzword in modern society, but its definition extends even to the little things of going to the toilet. It means to... Read More...
Lorna FIllingham, Changing Places/Space to Change campaigner, explains her motivation…
Friday, 15 April 2016
Lorna FIllingham, Changing Places/Space to Change campaigner, explains her motivation… Meet the Campaigners: Lorna Fillingham Lorna Fillingham... Read More...
Spending power- top tips for good away from home accessible toileting specification
Tuesday, 29 March 2016
Disabled people are a big, and growing, audience, whose needs should be accommodated. Now, over 11million people in the UK are registered disabled,... Read More...
At your service!
Tuesday, 29 March 2016
How long have you had your toilet? Would you rely on a heating boiler to work for years and years without a service or any parts being replaced?... Read More...
IMAGE Professionals Need to Pee
Wednesday, 23 March 2016
Two months into my first job, I realised I had a problem. As a trainee solicitor in my firm’s Birmingham office, I was chuffed to be asked to help... Read More...
IMAGE Toilet (in)accessibility in the NHS
Tuesday, 01 March 2016
“The NHS, by its very nature, will serve a higher percentage of people who need very specific facilities to use the toilet. Therefore, adapted... Read More...
IMAGE Top 10 tips for an accessible toilet
Tuesday, 01 March 2016
Theory is great, but think ahead to the practicalities: that applies to many things in life, but especially choosing an accessible wash and dry... Read More...
Hoisting up requirements for away from home toilets
Monday, 01 February 2016
New research has shown that for 80% of people surveyed, having an accessible toilet was important when going out and about*. So, on the basis that... Read More...
Diabetes- a hidden impact
Monday, 01 February 2016
Say diabetes to people, and they don’t logically think of toilets, but going to the loo is a bigger issue than you think. A typical symptom of the... Read More...
Educating special needs requirements
Monday, 04 January 2016
Disabled students now account for almost 10% of further/higher education learners, so educational institutions need to adjust to accommodate their... Read More...
Looking beyond the obvious
Monday, 04 January 2016
To many people, you are only disabled if your limitation is physically obvious. We know, and appreciate, that many disabilities cannot be seen to the... Read More...
IMAGE Easy does it
Wednesday, 28 October 2015
New research has shown that ease of use is the highest ranked consideration by both a wash/dry toilet specifier and the user. After all, there is no... Read More...
IMAGE Changing Places: point the way
Wednesday, 28 October 2015
We do occasionally get venues that have made the commitment and installed assisted, accessible- or Changing Places- toilets- telling us that they... Read More...
Really?!
Thursday, 01 October 2015
There is an adage, especially in the building industry, that you get what you pay for. It usually means equipment, but it also applies to people!... Read More...
Feeling the pressure?
Thursday, 01 October 2015
When it comes to choosing a wash/dry toilet, the key is in its name: it is to WASH the bum. But you’d be surprised how often this doesn’t happen... Read More...
Add a voice to help spend a penny
Tuesday, 15 September 2015
We’ve all been out and about and needed a toilet, but then struggled to find one. But the lack of accessibility is hitting headlines again, so... Read More...
Care extends beyond SEN
Tuesday, 08 September 2015
Some 1/4m special educational needs / EHC (education health & care) statement are issued every year. Many of those children require help with... Read More...
Getting the right support
Tuesday, 08 September 2015
One of the most common home adaptation, especially in toilets, is provision of grab rails, to provide support. But such aids are inevitably often... Read More...
The Equality Act has been much in the news this month, with the failure of so many businesses etc...
Tuesday, 18 August 2015
One point overlooked in the issue over making ‘reasonable adjustments’ is the WHEN… According to the Act, which supercedes the Disability... Read More...
Are you sitting comfortably…?
Monday, 17 August 2015
A good sitting position is key for anyone when going to the toilet, to ease bladder and bowel evacuation, and achieve adequate cleaning. Yet it is... Read More...
Protect investment in ‘spending a penny’…
Monday, 03 August 2015
According to one of our customers, it would be ‘foolish’ not to take advantage of our service scheme for ‘out of home’ accessible toilets,... Read More...
Bench press
Monday, 29 June 2015
A key component of any hygiene room or Changing Places toilet is the adult-sized height adjustable changing bench. It’s written into the standard... Read More...
Assistive technology at home eases bed blocking
Monday, 29 June 2015
We constantly hear of awful situations where patients cannot be admitted to hospital, or are on beds in corridors. Usually it’s because patients... Read More...
Housing providers: adapt to what people need
Tuesday, 02 June 2015
We are all aware of the Government’s wish for people to remain in their own homes for as long as possible. But maybe housing providers need to rise... Read More...
‘Changing places’- what it means
Tuesday, 02 June 2015
For designers and specifiers of public environments, compliance with latest regulations and guidelines is being simplified, with a new CPD on... Read More...
IMAGE Cost-effective best value practice compliance with care act
Friday, 08 May 2015
The Care Act has now come into force. As we see it, something as simple as providing toileting assistive technology helps deliver the core values of... Read More...
Suitable school toilets
Wednesday, 22 April 2015
Kelvin Grimes, hygiene rooms project manager We believe education providers need to accommodate pupils with special needs more than ever… Today,... Read More...
IMAGE Clos-o-Mat – adapting to your changing needs
Friday, 05 December 2014
People change over time; so do their needs. Someone may only need the features of the toilet short-term. Someone may initially only require the... Read More...
IMAGE Toilet raiser – new heights in independence
Friday, 05 December 2014
Apart from being able to feed one’s self, being able to go to the toilet unaided is probably the most important factor in anyone’s life. Often... Read More...
IMAGE Bariatric use
Friday, 05 December 2014
The seat needs to be the correct size and shape, especially in bariatric situations: buttocks need to be supported and slightly parted, to enable the... Read More...
IMAGE Are you sitting comfortably?
Friday, 05 December 2014
A good sitting position is key when going to the toilet, to ease bladder and bowel evacuation, and achieve adequate cleaning. Yet it is something... Read More...
IMAGE Life-changing peace of mind
Monday, 01 December 2014
What happens if there is a problem with your Clos-o-Mat? What back up, service and support is available, and how quickly and easily can any issue be... Read More...
Schools White Paper
Tuesday, 30 September 2014
Since the Department for Education’s recent update to their guidance document on school hygiene rooms (Building Bulletin 93), we have stayed ahead... Read More...
IMAGE CP WBB 1-6, height adjustable wash hand basin
Friday, 19 September 2014
There have been some changes to the wash hand basins we supply for our Changing Places and Hygiene Room toilets. As such please see below the new... Read More...
School Hygiene Rooms
Wednesday, 17 September 2014
Carrying on the School Hygiene Rooms theme – although there is no ‘set specification’ for a Hygiene Room, it is great to see architects and... Read More...
What is in a name? Hygiene Room? Changing Places toilet?
Monday, 01 September 2014
We have seen a massive increase in amount of School Hygiene Rooms that are being installed, all over the UK (hence why I haven’t blogged for a... Read More...
IMAGE Technical details for a Concealed plumbing electric height adjustable wash hand basin
Wednesday, 12 February 2014
Waste (32mm) is 340mm from the floor, and 133.5mm (5 2/8”) in from the inside of the left hand side of the wall fixed mounting frame. Hot and cold... Read More...
IMAGE Building Pieces
Friday, 07 February 2014
Whether you are designing a Changing Places toilet or a Hygiene Room having simple tools available is essential. With that in mind I am keen to point... Read More...
IMAGE Technical details for a wall mounted height adjustable changing table
Tuesday, 28 January 2014
5 amp un-switched fused spur at high level feeding a flush mounted flex outlet plate 205mm to left of centre line drawn through the units frame.... Read More...
Mobile but going nowhere!
Thursday, 16 January 2014
Making use of mobile equipment when kitting out a Changing Places toilet or Hygiene Room may seem like an easy option technically speaking, but here... Read More...
IMAGE Value for money and environmentally friendly
Thursday, 28 November 2013
To keep up with modern times, Clos-o-Mat has designed a recycling scheme for Local Authorities. Once/if the Palma Vita is no longer needed, there may... Read More...
IMAGE Specifying the correct douche
Thursday, 21 November 2013
Whilst on site with an Occupational Therapist recently, the question of ‘which douche?’ arose. The client was a middle-aged female with Arthritis... Read More...
Colour
Wednesday, 06 November 2013
I have touched on Colour Contrasting before (and probably will again) however it is still very relevant… Having been involved in well over 100+... Read More...
All the little things
Monday, 04 November 2013
As the old saying goes “it’s the little things that make a big difference” and this is also true of Changing Places toilets and Hygiene Rooms.... Read More...
Need more space?
Thursday, 31 October 2013
One of the biggest barriers to installing either a Changing Places toilet or Hygiene Room is having the required space (3m’s X 4m’s). However... Read More...
Give me a sign
Wednesday, 23 October 2013
I was recently able to use Twitter to prove a point regarding signage to a new customer. A relative of a disabled person had recently Tweeted that... Read More...
“When is a tap not just a tap?”
Thursday, 17 October 2013
When installing a DDA compliant (Doc M style) washroom the tap used on the wash hand basin must meet two clear guidelines: It is thermostatically... Read More...
A ‘waste’ of time?
Tuesday, 01 October 2013
Of the many types of wash hand basins that are on the market, we always suggest that a certain type is used in multi-user environments, CP WBB 1-6.... Read More...
Flat as a pancake
Wednesday, 25 September 2013
Not only is the kit that we specify for Changing Places / Hygiene Rooms good value for money it is also very robust. However the biggest 'fault call'... Read More...
How to do a Changing Places toilet
Friday, 13 September 2013
Friday 13 September 2013 contrary to the old wives tale was a good day for me... This was mainly because it marked my last visit to a site in the... Read More...
Hand dryers
Tuesday, 03 September 2013
When it comes to hand dryers stick to what you know. There is no need to be fancy when choosing a hand dryer for an accessible WC as simplicity... Read More...
CAD
Monday, 12 August 2013
My life has been made so much easier since we introduced our 'drag and drop' Changing Place full-room CAD drawings. Now when I meet with an architect... Read More...
Support!
Wednesday, 07 August 2013
I am a big believer in trusting your gut instinct as it has kept me on the straight and narrow more than once. I applied this logic to a site... Read More...
Colour contrasting
Thursday, 04 July 2013
Not all disabilities effect your mobility...Some effect eye-sight. For those with visual impairments 'colour contrasting' is a must. In line with... Read More...
Technical Support
Wednesday, 03 July 2013
It's not a new concept to install fully kitted out disabled washrooms or 'Changing Places toilet' but the frequency of such installations is on the... Read More...
Flooring
Tuesday, 25 June 2013
Current Building Regulations state that toilet areas in public buildings must always have a 'non-slip' floor covering. Whilst on this topic – shiny... Read More...
“Shiver m’ timbers!”
Friday, 21 June 2013
As previously discussed there are 3 main ways to fit a full room coverage hoist system: Ceiling mounted, wall mounted and gantry-leg mounted. Ceiling... Read More...
Sling it out
Wednesday, 19 June 2013
Please be aware that it is not the 'done thing' for a venue containing a hoist system to supply the slings to go with it. Although this seems... Read More...
Electrical query….
Friday, 17 May 2013
I was recently over in Lancashire carrying out a site survey for a Changing Places toilet and I was asked about the electrical requirements for a... Read More...
Pre-installation site meeting for a Changing Places toilet…
Monday, 13 May 2013
One of the biggest hurdles I face, as a Project Manager is making sure that the services for our equipment are in the correct place well in advance... Read More...
Keeping standards High
Friday, 10 May 2013
As a hoist is a key element of any Changing Places toilet room so getting it right from the start is more than just an inconvenience, it is a Health... Read More...
Disaster Averted!
Tuesday, 07 May 2013
I have just been to a site that has already been tiled and ready for the installation of our Changing Places equipment. Thankfully I spotted that the... Read More...

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